Refund & Cancellation Policy

Given the digital nature of competitive gaming, rkludo.com operates with a strict financial protocol regarding entries and refunds.

Battle Cancellations: If a match is mutually cancelled before the room code is successfully exchanged, entry stakes are instantly credited back to both users' wallets.

Payment Failures: In the event a deposit fails but funds are debited from your financial institution, auto-reversals are initiated and will reflect in your source account within 5-7 business days.